Website Privacy Policy

Cookie Policy

TCM’s website may gather information about your general Internet use by using cookies in order to help you personalise your online experience. Where used, these cookies are downloaded to your computer automatically. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

‘Essential’ cookies are automatically placed on your computer or device when you access our website or take certain actions on our website. ‘Non-essential’ cookies and other technologies are only placed on your computer or device if you have consented to us doing so. You consent to us placing non-essential cookies on your computer or device by continuing to use our website with your browser settings set to accept cookies.

Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

We use cookies for the following purposes:

  • authentication– we use cookies to identify you when you visit our website and as you navigate our website
  • personalisation– we use cookies to store information about your preferences and to personalise the website for you;
  • security– we use cookies as an element of the security measures used to protect user accounts, including preventing fraudulent use of login credentials, and to protect our website and services generally
  • analysis– we use cookies to help us to analyse the use and performance of our website and services; and
  • cookie consent– we use cookies to store your preferences in relation to the use of cookies more generally.
  •  We use Google Analytics to analyse the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website. Google’s privacy policy is available at:]

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you do not know how to do this, the links below set out information about how to change your browser settings for some of the most commonly used web browsers:

Google Chrome

Mozilla Firefox

Microsoft Internet Explorer

Apple Safari

For further information on how we handle personal information please refer to our Privacy Policy below.


Key Details

This website privacy policy describes how Total Conservation Management Ltd protects and makes use of the information you provide when you use this website.

If you are asked to provide information when using this website, it will only be used in the ways described in this privacy policy.

This policy is updated from time to time. The latest version is published on this page.

This website privacy policy was updated on 30/04/2018.

If you have any questions about this policy, please email [email protected].


Total Conservation Management Ltd may gather and use information about individuals in order to provide products and services and to enable certain functions on this website.

Total Conservation Management Ltd also collects information to better understand how visitors use this website.

The lawful basis under which Total Conservation Management Ltd processes personal data is legitimate interests. Total Conservation Management Ltd policy is to only process personal data to the extent that is necessary to achieve it’s legitimate interests of providing goods and services and maintaining its internal records.


Total Conservation Management Ltd may collect the following information:

  • Name and job title
  • Contact information including email address
  • Demographic information such as location, preferences and interests
  • Website usage data
  • Other information relevant to client enquiries and provision of our goods and services.

Use of Data

Collecting this data helps Total Conservation Management Ltd to understand what you are looking for and to enable delivery of improved products and services.

Specifically, Total Conservation Management Ltd may use data:

  • For its own internal records.
  • To improve the products and services it provides.
  • To contact you in response to a specific query.


Total Conservation Management Ltd uses cookies to identify your computer as you view different pages on this website. For more information please see our cookie policy.

Protecting Information About You

Total Conservation Management Ltd will never lease, distribute or sell your personal information to third parties unless it has your permission or the law requires it to.


Total Conservation Management Ltd will always hold your data as securely as possible.

To prevent unauthorised disclosure or access to your information, Total Conservation Management Ltd uses physical and electronic storage security safeguards appropriate to its size.

Your Rights

Under data protection law you are entitled to certain rights in relation to your personal data. These are being further entrenched by the GDPR coming into force in May 2018.

You have the following rights:

  • The right to access the personal data Total Conservation Management Ltd holds about you
  • The right to request that the personal data Total Conservation Management Ltd holds about you is erased
  • The right to object to Total Conservation Management Ltd’s processing of your personal data
  • The right to restrict Total Conservation Management Ltd’s processing of your personal data
  • The right to request that Total Conservation Management Ltd’s updates any inaccurate personal data held about you

If you would like to exercise any of these rights, please email [email protected].


The Total Conservation Management Ltd website may contain links to other websites.

Please note that Total Conservation Management Ltd has no control of websites outside the domain name. If you provide information to a website to which you have reached from a link on Total Conservation Management Ltd’s website, Total Conservation Management Ltd is not responsible for its protection and privacy.

Always be wary when submitting data to websites. Read the site’s privacy policy fully.


This privacy policy was written using the sample website privacy policy template available from the IT Donut, which is available by following this link.

What’s Next? Contact us today

Howard Downer


Howard Downer, AKA Dr. Knotweed, has over 20 years of experience as an Environmental Consultant and is regarded by his peers as one of the most knowledgeable people in the Japanese knotweed industry.

Follow Dr. Knotweed to hear about the latest developments regarding Japanese knotweed and the implications of infestation.

Latest Residential Case Studies

Latest Commercial Case Studies

Need Some Guidance?